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Desert Sage Primary Care, Where Wellness Takes Root

Privacy Policy

Protecting your information with the same care we provide our patients.

Terms and Conditions

Last Updated: July 2026

These Terms & Conditions explain how our website, appointments, telehealth services, and patient interactions are governed. Please review them carefully before using our services.

Welcome to Desert Sage Primary Care. These Terms & Conditions govern your use of our website, online scheduling tools, telehealth platform, and services. By using this website or scheduling services with Desert Sage Primary Care, you agree to these terms.

1. Medical Disclaimer

The information provided on this website is for educational purposes only. It is not intended to be a substitute for professional medical advice, diagnosis, or treatment and does not establish a provider–patient relationship.

2. Provider–Patient Relationship

Browsing this website or contacting our practice does not create a formal care relationship. A provider-patient relationship is only established once you have completed registration, signed a consent for treatment, and been officially accepted as a patient.

3. Appointment Policies

  • Mobile visits available in approved service areas
  • Telehealth available when appropriate
  • Same-day visits when available
  • Arrival windows should be respected

4. Payment, Insurance & Self-Pay Services

We accept various payment methods and participate with several insurance plans. Self-pay options are available, and we may offer future membership models for our services.

5. Telehealth Services

We utilize secure, HIPAA-compliant technology for all virtual visits. Patients are responsible for providing their own compatible device and a stable internet connection. In the event of a medical emergency, you must call 911 immediately.

6. Prescription Policy

Prescriptions are issued only when medically appropriate. There is no guarantee for the issuance of antibiotics, narcotics, controlled substances, or refills without a formal clinical evaluation.

7. Emergency Care

Desert Sage Primary Care does not provide emergency medical services. If you are experiencing life-threatening symptoms, call 911 or proceed to the nearest emergency department immediately.

8. Cancellation Policy

We kindly request at least 24 hours’ notice for appointment cancellations or rescheduling whenever possible. Missed appointments or repeated late cancellations may be subject to a fee or may affect future scheduling availability.

9. Intellectual Property

The logo, branding, photographs, and all website copy are the exclusive property of Desert Sage Primary Care.

10. Website Use

By using this site, you agree not to misuse contact forms, attempt to hack the system, upload malware, or impersonate other individuals.

11. Limitation of Liability

To the fullest extent permitted by law, Desert Sage Primary Care limits its liability for any damages or issues arising from your use of this website.

12. Events Beyond Our Control

Desert Sage Primary Care is not responsible for delays or interruptions caused by severe weather, natural disasters, power outages, internet disruptions, or other circumstances beyond our reasonable control.

13. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of the State of Arizona.

14. Changes to Terms

We reserve the right to modify or update these terms at any time without prior notice.

15. Contact

Desert Sage Primary Care, Phone: (480) 331-8162, Email: admin@desertsageprimarycare.com. If you have questions regarding these Terms & Conditions, please contact Desert Sage Primary Care before scheduling services. We are happy to answer any questions about our policies.

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